Website terms of use

This website is run by De Bruyn Security (Pty) Ltd, trading as DBS Security. Company registration 2016/268225/07, PSIRA 468853. Unit 5, Medgate Centre, corner Kingfisher and Pheasant Streets, Horizon View, Roodepoort, Gauteng. Office: 011 768 0400.

By using this website, you agree to these terms. If you don't agree, please don't use it.

We write the information on this website, including guides and articles, to be helpful and accurate. It is general information, not a quote and not advice for your particular property. Every property is different, so what we recommend for you will be based on what you tell us and, where needed, a site visit.

Services and what we can offer in a particular area may change. If something on the website and your quote differ, your quote applies.

Apart from the photo of Pieter and Marco de Bruyn, the images on this website are illustrations. They don't show our own jobs, staff, vehicles or customers.

Sending a quote request through this website, WhatsApp, email or phone doesn't create a contract, and doesn't commit you or us to anything. A contract only exists once you accept a quote or sign a service agreement with us.

The terms for the work itself, such as what's included, payment, warranties, how long any monitoring or guarding agreement runs and how to cancel, are set out in that quote or agreement. If those terms and these website terms differ, the quote or agreement applies.

Please give accurate details when you ask for a quote, and only share someone else's details if they've agreed to it. How we handle personal information is explained in our privacy policy.

You may not:

• use the website for anything unlawful, or to send false or fake quote requests;
• try to break into, overload or disrupt the website or the systems behind it;
• copy our contact details or content in bulk, by hand or with automated tools, to send spam or for any other unsolicited purpose;
• pretend to be DBS Security, or to be someone else when contacting us.

The DBS Security name, the shield logo, and the text, design and graphics on this website belong to De Bruyn Security (Pty) Ltd or the people who licensed them to us. You're welcome to share links to our pages. Please don't copy or reuse our content, logo or name for commercial purposes without our written permission.

We link to other websites where it's useful, such as Google Maps, WhatsApp, PSIRA and the Information Regulator. We don't control those websites and aren't responsible for their content or how they handle your information.

We try to keep the website available and working, but we can't promise it will always be available or free of errors. We may change, suspend or remove any part of it at any time. Don't rely on the website as a way to report an emergency: in an emergency, call the police or emergency services directly.

As far as the law allows, we aren't responsible for loss or damage that comes from using this website or relying on its general information. Our responsibility for security work is set out in your quote or service agreement.

Nothing in these terms limits any right you have under the Consumer Protection Act, 2008, or any other law that can't be excluded by agreement.

These terms are governed by the law of the Republic of South Africa, and South African courts have jurisdiction over any dispute about them.

We may update these terms from time to time. The date at the top shows when they last changed. If you keep using the website after a change, the updated terms apply.

If you have a question about these terms, call the office on 011 768 0400 or see our contact page.